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Organizations use post-paid invoicing. All compute usage across all members is billed to the Organization at the end of each billing period. There is no credit balance, no credit top-up, and no payment method management in the console.

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How billing works

All billing events from all org members are attributed to the Organization. Invoices are handled by Runpod’s finance team and delivered externally — not inside the console. Unlike personal and Team accounts, Organizations cannot:
  • Hold a prepaid credit balance
  • Redeem credit codes
  • Add or remove payment methods in the console

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Viewing usage

All org members can access Billing Explorer to view their own resource usage. Org admins can view any individual member’s usage in Billing Explorer — useful for auditing spend per user or per team. To open Billing Explorer, go to Billing → Billing Explorer in the console.

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Cost centers

The billing role can create, update, and delete cost center labels to attribute spend across projects, teams, or departments. See Cost centers for setup instructions.

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Billing questions

For invoice questions, payment terms, or billing disputes, contact Runpod’s finance team directly. Include your Organization name and the relevant billing period in your request.